Mastercard® Debit Cards
Get instant access to your cash with a Mastercard Debit Card from Viriva! Best of all… use your card to make at least one transaction once every 6 months and there’s NO FEE simply just for having one!1 Make purchases at many retail locations using credit and the funds will be drawn directly from your account. You can also access your account surcharge-free at any CU$ NETWORK ATMs
Mastercard® Zero Liability Policy3
Viriva and Mastercard want you to feel safe when using your Mastercard Debit Card. Members can rest easy knowing they’re protected!
You are only responsible for purchases that you authorized on your Mastercard Debit Card! Unauthorized purchases are
not your responsibility. As a cardholder, you will not be held accountable for unauthorized transactions if:
- You have used reasonable care in protecting your card from loss or theft; and
- You have promptly reported to your financial institution when you knew that your Mastercard Debit Card was lost or stolen.
If you believe there has been unauthorized use of your account and you meet the conditions above, rest easy knowing you have the protection of Mastercard’s zero liability promise.
*** To report a lost or stolen card, call 215-333-1201 or 1-888-7-VIRIVA. For after-hours lost or stolen support, call 1-800-528-2273. Dial 812-647-9794 for support if calling internationally. ***
IMPORTANT NOTE: Viriva performs daily system maintenance, traditionally between the hours of 11:30 PM EST- 12:30 AM EST, at which time Mastercard Debit Cards are placed offline, thereby limiting the amount you can withdraw at ATMs and the dollar amount of purchases during the maintenance time frame.
1. Card must be used at least once every 6 months to avoid an inactivity fee.
2.The ATM must be a part of the Jeanie or CU$ network to avoid surcharge fees (Please note: Not all ATMs in the Mastercard Jeanie network are surcharge free). The first 12 transactions per month are free for members who have full-pay direct deposit or were previously designated as a Pioneer Club member; otherwise the first 8 transactions per month are free for all other Mastercard Debit Card holders. PIN based transactions made in excess of the 12 and 8 free transactions allowed per month will be charged a $1.00 fee per transaction.
3.Conditions and exceptions apply.
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