Mission Statement

Mission Statement

Viriva Community Credit Union provides financial services and guidance for the improvement of the financial well-being of our members throughout their lives. Since 1936, our primary goal has been to become our members’ trusted financial partner by providing valuable services that our members need and want.

Vision Statement

Viriva Community Credit Union is not just a place where members go to conduct financial transactions. It is a cooperative of people helping other people to achieve their financial goals and further aiding to improve their quality of life, through value, trust, integrity and mutual respect.

Quality Assurance

In keeping with Viriva Community Credit Union’s ongoing commitment to provide members with the best possible service, we have contracted with a Colorado based market research company (whose area code is 303) to conduct service quality measurement for the Credit Union. They will be contacting some of our members by telephone to conduct a brief interview regarding service. The survey only takes 3 to 4 minutes and the questions relate strictly to the service quality you receive from Viriva. The representatives will not ask for, or be provided with, account-sensitive information, including, but not limited to, your account number, social security number, birth date, and/or account balance.

We would very much appreciate your input should you receive a call. If you have any questions regarding this program please contact: Susie Sounkongsee, 215-333-1201, ext 214.

 



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